Welcome to Shoe Laundry Wale. By using our website or booking our services, you agree to the following terms.

1. Our Services

We provide professional shoe cleaning, restoration, repair, and customization services. Results may vary depending on the footwear’s material, age, and existing condition.

2. Booking & Payments

Customers must provide accurate contact and pickup details. Applicable service charges must be paid as communicated during booking. Additional work or charges will require customer approval.

3. Pickup & Delivery

Pickup and delivery timelines are estimates and may vary due to courier delays, location, or unforeseen circumstances. Customers must provide accurate delivery information.

4. Footwear Condition

Customers should inform us about existing damage, previous repairs, loose soles, or other known issues before handing over their footwear. Delicate or damaged footwear may have limitations during cleaning or restoration.

5. Service Limitations

We take reasonable care of every item. However, complete stain removal or restoration to original factory condition cannot be guaranteed. Pre-existing damage and material deterioration may affect the final results.

6. Cancellation & Refunds

Cancellation and refund requests will be handled according to our applicable policies and Indian consumer protection laws. Please contact our team for assistance.

7. Customer Responsibility

Customers must provide correct information, disclose known footwear issues, and ensure their belongings are removed before handing over their shoes.

8. Privacy

Customer information collected during bookings will be handled in accordance with our Privacy Policy and applicable laws.

9. Changes to Terms

Shoe Laundry Wale may update these Terms & Conditions when necessary. Updated terms will be published on this page.

10. Contact Us

For questions regarding our services or these terms, please contact us through our website.

Shoe Laundry Wale
Website: shoelaundrywale.com